Your margins keep shrinking
Rising costs and constant discounts quietly eat into your profit.
Boost Margins, Retain Shoppers
NavAI pulls your POS, online store, and inventory data into one place and tells you what's happening in plain language. Our retail AI solutions show what's moving your margin, catch customers before they leave, and run every store profitably with far fewer manual hours.
Get a DemoThe Cost of Inaction
The issues affectingyour retail growth
You don’t know your customer
Customer data sits in too many places to add up.
The shop floor goes unwatched
Theft and empty shelves slip by until it’s too late.
Retail runs on thin margins. NavAI helps teams protect every sale.
It watches every store and every channel, flags what's helping or hurting your numbers, and tells you what to do next, in plain language.
Learn MoreOur Value
Retail AI analytics across
your entire value chain
From demand planning to checkout to win-back, NavAI's retail data analytics work at every stage. Here's what that looks like.
Get instant insights
Type questions and receive clear, real-time answers right when you need them. Empower your team to make fast, data-backed decisions instantly without relying on technical staff or decoding complicated dashboards.
- Natural language queries (100+ languages)
- Automated scheduled reporting
- Demand and sales forecasting
- WhatsApp and email alerts
- Role-based data access
Provide personalized CX
Customers expect personalization at every step. Our retail agentic AI reads purchase history, intent, and behavior in real time, delivering personalized support and recommendations across channels, around the clock.
- AI-guided product discovery
- Upsell and cross-sell recommendations
- Automated loyalty program management
- Sentiment-aware, human-like responses
- 24/7 omnichannel availability
Keep shelves full and queues short
Operational speed is a competitive advantage. Remove the bottlenecks across online and offline stores so shelves stay stocked, queues stay short, queries are answered quickly, and approvals don't pile up.
- Shelf and stock monitoring
- Queue and footfall analytics
- Automated invoice and reorder processing
- Workflow routing and delivery optimization
- Real-time incident detection and alerts
Retain customers consistently
Customer retention costs far less than customer acquisition. NavAI identifies customers at risk of leaving, helps you engage them with the right message at the right time, and shows which actions drive retention.
- Churn prediction and early warnings
- Automated WhatsApp re-engagement
- Customer cohort and segment analysis
- Pricing optimization using ML
- Retention initiative ROI tracking
Our Solutions
One retail AI solutions suite for
all functions
Most AI solutions for retail can do only one thing at a time. NavAI runs three powerful AI solutions for retail - answering questions from your data, working your queues, and watching your shelves, so you keep working with the systems you already have.
Get reports and dashboards from your data instantly
Ask about margin leaks, slow-moving SKUs, or regional underperformance in plain language and get reports and visualizations in seconds.
Business IntelligenceAutomate all your repetitive tasks using agentic AI
NavAI’s agentic AI handles order processing, returns, invoice reconciliation, and reordering, so your team steps in only for critical issues.
AI AgentsGet instant notifications from your cameras
Vision AI transforms your existing cameras into real-time shop floor monitors, instantly flagging shelf gaps, queues, footfall, and shrink.
Vision AI
NavAI plugs into the systems you already run
320+ pre-built integrations, from SAP and Oracle NetSuite to Shopify, Salesforce, and Snowflake. NavAI sits on top of the stack you already have.
See All Integrations
Security
Security built for enterprise retail
Flexible Deployment
Deploy NavAI in your cloud, on-premises, or hybrid environment, so your sensitive data stays within your infrastructure
Data Encryption
TLS 1.3 (Transport Layer Security) keeps your data encrypted both at rest and in transit
Access Control
With Role-Based Access Control (RBAC), decide exactly who can access what, per role
Case Studies
Trusted by leading retailers globally
One view for faster, smarter merchandising
Retail teams struggled with disconnected data across ERP, POS, OMS, PLM, and online marketplaces, delaying decisions. NavAI unified data sources into a conversational intelligence platform, helping teams identify trends, optimize inventory, strengthen customer loyalty, and make merchandising decisions with greater confidence.
Frequently asked questions
FAQs on AI solutions for retail
How do NavAI’s retail AI solutions help improve inventory management?
NavAI's retail data analytics connects your POS, ERP, and supply chain systems to give you a live view of stock health across every location. It forecasts demand by SKU, flags replenishment gaps before they become stockouts, and eliminates the manual review cycles that slow buying teams down.
Can I use NavAI’s retail AI solutions to reduce churn?
Yes, NavAI's AI solutions for retail catch the shoppers drifting away before they leave, reading purchase history and behavior to score churn risk early. It then fires the right win-back message automatically, segments customers into cohorts so a lapsing high-value shopper isn't treated like a one-time buyer, and tracks the ROI of every retention campaign so you can see what's actually bringing people back.
Can your AI solutions for retail integrate with my existing systems?
NavAI connects to 320+ data sources, including SAP, Shopify, and most POS and ERP systems, through pre-built integrations that don't require changes to your current infrastructure. The AI retail analytics platform is designed to sit on top of what you already have, not replace it.
Can retail AI solutions help me improve my pricing strategy?
Yes, NavAI retail AI solutions can improve customer engagement. Our AI Agents personalize every interaction using purchase history, loyalty status, and real-time customer intent, helping retailers deliver more relevant support, recommendations, and follow-ups across web, app, and WhatsApp.
Will NavAI use my data in other retail projects?
No. NavAI never trains on your business data. Your data stays private, isolated, and fully under your control, protected by end-to-end encryption, role-based access, and SOC 2 Type II–certified infrastructure.
Can NavAI show me customer lifetime value?
Yes, NavAI calculates customer lifetime value from purchase history and behavior across every channel, then segments shoppers by it, so you can see which cohorts are worth retaining the hardest, aim acquisition budget where it pays back, and spot a high-value customer starting to slip before you lose them.
Get better margins and happier customers
See our AI retail solutions working with your products, your data, and your team's actual questions right now.
Request a Meeting